Self-Repair

​We are committed to providing you with the tools you need to avoid downtime by repairing your own Case IH equipment when possible. Consider this your stop for all the self-repair resources needed to get the job done yourself. On this page, you have access to our Customer Electronic Service Tool (EST), technical manuals, and so much more.​​


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Modern Ag Equipment

​Modern tractors and combines aren’t simple pieces of machinery. This equipment uses complex components, electronics, and software to provide advanced customer features and critical safety functions, such as road transport speed management and sustainability features, like our emissions systems. That’s why, while we support your right to repair your Case IH equipment, we don’t support modification.​






 

Dedicated Birkey's Support

​At Birkey's, we have high standards, which include required service technical training conducted in part by Case IH. This makes our store locations the perfect partner in ensuring the peak performance you’ve come to expect and deserve from Case IH products and solutions. With 19 committed locations across Illinois and Indiana, we're confident we can provide you with the support you need when you need it.​​​

FIND YOUR LOCAL BIRKEY'S



 

Self-Repair Tools

Operator’s Manuals & Installation Instructions

​Get all the documents you need to maintain your equipment. These operator manuals, installation instructions, and training materials can be instantly accessed through My.CaseIH.com.​​​​​​ Learn more.

MyCaseIH.com

Register your supported equipment on the My Case IH website to get the most out of your Case IH products. Explore our Knowledge Base for maintenance tips and troubleshooting as well as manage your fleet from any device.​ Learn More.

​MyCNHiStore.com

Conveniently shop for genuine Case IH parts designed and optimized for our machines, 24/7/365.​​​​ Learn More

Proactive Support Alerts

​The Proactive Support tools within eTIM allow the Case IH dealer network to work with you to ensure early identification of issues and maximum performance from your connected machine, providing the ultimate level of connected and proactive maintenance and service alerts.​​​ Learn More ​​

Customer Electronic Service Tool (EST)

The customer EST allows you to connect with your Case IH equipment via a protocol adapter for:  
  • Controller Status/Version Retrieval 
  • Parameter Monitoring 
  • Fault Code Troubleshooting and Digital versions of hydraulic and electrical schematics

Remote Service Tool

​With an EST license, your local Case IH dealer can remotely diagnose maintenance and service issues and identify the parts you need to stay up and running without ever needing to visit the field or operation site​.​​ ​Learn More​